The Chariot Resources

The Chair of a LifeTime

QUESTIONS? (775) 737-3174

Frequently Asked Questions 

  • What Can I Expect from The Chariot

    •  Comfort for both clients and tattoo artist
    • Oil and water-resistant
    • Cleaning is easy 
    • See improvement in your posture
    • Non-Sticky 
    • Built for long sessions
    • Adjustable to avoid any injuries 
    • Height adjustable, tattoo while standing or sitting
    • Say goodbye to your Chiropractor 
    • No discomfort while tattooing
    • No more leaning forward to tattoo
    • Padded material for comfortable support
    • Your body will thank you 

    .

  • Financing

    • Total payment plan control.
    • Customize payments that work for you.
    • Choose weekly or monthly bill pays.
    • Control the fee, down payment, term and payment frequency.
    • Multiple payment methods for customers.
    • Optional customer flexibility.  

  • Shipping and Returns

    • All orders are handcrafted by our local tattoo artists. First come first serve basis. 
    • Orders will be processed within 24 to 72 hours after down payment or full payment has been received.

    • Shipment time will be between 2 - 14 business days depending on your physical address. The total wait time after you place your order will be between 4 - 20 business days. Shipping time and cost vary depending on location, and product ordered.


    RETURNS 

    • 30-day money-back guarantee, If you don't find our chair to be the best.

    • Shipping damages must be reported upon receipt of the package. Defective items or missing parts must be reported to us within 5 days of purchase or delivery. Returns and exchange will not be accepted for any other reason.

    • Only qualified authorized dealers may perform repairs under warranty terms. The Chariot™ will offer free unlimited telephone support for end-customers as well as dealers in an effort to install or replace parts sent by The Chariot™.

  • Refunds

    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • How do I track my order?

    •      Please allow between 2-10 Business Days for your tracking number to update. 
    • You will receive your tracking number by email. 
    • Look up your order click here 
    • If you don't see the email in your inbox try checking your spam folder.
    •  Contact our support team at rafael@stingraytattoo.net

  • Customer Service

    • Send us an email! Our customer service team will be happy to help with any other questions you may have! Send your name, order number (if applicable), and question to rafael@stingraytattoo.net
    •  Our hours of operation for customer service are Monday through Friday, 8 a.m. to 6 p.m. PST, excluding weekends and major holidays.
    • Our customer service teams will do their best to respond as quickly as possible, however, please allow 24­ - 48 hours to receive a response. 
    • Need a quicker response? Call us today (775) 737-3174